260ml Food Soup Double Wall Stainless Steel Insulated Food Jar Food Thermos for Lunch

1. Q: What customization techniques do you support?​

A: We cover various techniques such as laser engraving, water transfer printing, and silk screening. Logos, patterns, and colors can be customized, and we provide technique effect samples for confirmation during sampling.

2. Q: How is the sample fee calculated?​

A: Basic sample fee is 200-400 RMB/unit, depends on process complexity. The sample fee can be fully deducted from the payment when placing bulk orders.

3. Q: What is the minimum order quantity?​

A: We offer flexible MOQ. For regular models, 50 units are acceptable, catering to both small-batch trial sales and large-volume purchases.​

4. Q: Do you provide one-stop customization services?​

A: Yes. We offer full-process one-stop services from design optimization, sampling, production to packaging and logistics, so you don’t need to coordinate with multiple parties.​

5. Q: What is the lead time for regular orders?​

A: Non-customized orders are shipped within 7 days; custom models are produced within 15 days. Urgent orders can apply for priority production, with the fastest delivery in 10 days.

6. Q: Do you support neutral packaging or customer-specified packaging?​

A: Yes. We provide brand-free neutral packaging and can customize boxes according to your design requirements for branded packaging output.

7. Q: How is product quality guaranteed?​

A: Each batch undergoes 3 quality inspection procedures. We offer a 30-day replacement for quality issues, with full-process quality traceability.​

8. Q: What payment methods are accepted?​

A: We accept T/T, L/C, and 30% deposit + balance before shipment. Payment for large orders can be negotiated to reduce your capital pressure.​

9. Q: Can you provide export-related documents?​

A: Yes. We assist in providing customs clearance documents such as packing lists, commercial invoices, and certificates of origin to support your business.​

10. Q: How to track order progress?​

A: After ordering, we will synchronize production, quality inspection, and logistics progress in real-time via email or other contact systems. You can also check the order status online at any time.